Terms of Sales
These general terms and conditions of sale apply, in their version in force at the time of the order (hereinafter GTC), to all orders placed by any person (hereinafter "you") via the site
You declare that you have read and accepted the General Terms and Conditions and the rights and obligations arising therefrom before placing your order. Validation of your order therefore constitutes acceptance of the current General Terms and Conditions.
All our deliveries, services and offers are exclusively governed by these General Terms and Conditions, unless expressly agreed otherwise in writing.
We object to any general or specific conditions that are contrary to or deviate from these conditions.
The term “consumer” used in these T&Cs designates a natural person placing an order which does not fall within their commercial or liberal professional activity.
A “professional” within the meaning of these General Terms and Conditions is a natural or legal person who, when placing an order, acts within the framework of and on behalf of his or her professional or commercial activity. The term “customer” may refer to both a consumer and a professional.
The term “working day” within the meaning of these T&Cs means all days of the week with the exception of Saturdays, Sundays and public holidays.
Article 1- Price
Pricing
1 - Product prices are indicated in euros, all taxes included.
2 - The company https://www.ct-fitness.fr/, 60 rue françois 1er, 75008, Paris from home reserves the right to modify its prices at any time and to pass on, if applicable, any change in the VAT rate in force on the price of the products offered on the site. However, the products will be invoiced on the basis of the rates in force at the time of order validation.
3 - The prices displayed include participation in processing and shipping costs (in mainland France (excluding DOM TOM), Andorra and the Principality of Monaco).
Article 2 – Orders and customer account
1 - When registering, you agree to provide accurate and complete information regarding your civil status and contact details, including your email address. The username and password allowing access to our sites are confidential and must not be disclosed to third parties.
2 - You agree to refrain from any disruption of the website https://www.ct-fitness.fr/ and from any use, going beyond a simple online consultation, of the data appearing on this site. Any illicit manipulation with a view to obtaining undue payments or other advantages to our detriment or that of other members of the site, results in particular in the loss of the right of access to your customer account.
3 - Registration to our sites is free and you can cancel it at any time. It is possible to delete your customer account by contacting us at this email address: contact@ct-fitness.fr
4 - Any deletion of the account
crossfitness.com, whatever the reason, results in the pure and simple deletion of all personal information of the customer.
The seller shall not be held liable for any event due to force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance.
Article 3 – Payment terms
1 - The consumer can place an order on this site and can pay by: Bank card. The price is payable in cash, in full on the day of the order.
2 - No data relating to the customer's means of payment is collected by the site. Payment is made directly to the site or the payment service provider receiving the consumer's payment. Invoices will be archived as a faithful copy. The computerized records will be considered by the parties as proof of communications, orders, payment and transactions between the parties.
3 - The customer can place an order on: On the Internet. The contractual information is presented in French and will be the subject of a confirmation repeating this contractual information at the latest at the time of your order validation.
Article 4 – Validation of the order
The customer declares to have read and accepted these General Conditions of Sale before placing your order. Validation of your order therefore constitutes acceptance of these General Conditions of Sale.
Article 5 – Transfer of ownership
Acceptance of the purchase order by the seller automatically results in the transfer of ownership of the products ordered.
Article 6 – Right of withdrawal
1 - In accordance with the legal provisions in force, the customer has a period of 14 days from the sending of the order to exercise his right of withdrawal without having to justify himself. However, in the case where the product ordered is in digital format, it cannot be refunded.
2 - In the event of exercising the right of withdrawal within the period referred to above, only the price of the product(s) purchased will be refunded, with the return costs remaining the responsibility of the customer. * (excluding digital products)
3 - Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be resold as new.
In the event of depreciation of the product resulting from handling other than that to establish the nature, characteristics and proper functioning of the product, the consumer may be held liable. It is understood that the Customer will bear the cost of returning the product in the event of withdrawal, as well as the cost of returning the product if it, due to its nature, cannot normally be returned by post. If the preceding obligations are not fulfilled, the consumer will lose his right of withdrawal and the product will be returned to him at his expense.
4 - The request must mention the order concerned by this withdrawal. If the returned package does not reach the seller, it will not be possible to launch an investigation with the postal services to ask them to locate it. The customer can exercise his right of withdrawal by e-mail at this address: https://www.ct-fitness.fr.
5 - In the event of an error on our part, the return must be accompanied by an email containing the invoice for the shipment so that the shipping costs are reimbursed. These will be reimbursed up to €12. This is why we recommend sending by tracked letter or colissimo. The seller is not required to reimburse additional costs in the event of choosing a more expensive delivery method than the delivery method offered on the site. In the event of exercising the right of withdrawal, ct-fitness.fr will reimburse the sums paid no later than 14 days from the date on which ct-fitness.fr is informed of your decision to withdraw and using the same means of payment as that used for the order (unless the customer expressly agrees to a refund using another means of payment). This refund date may be deferred until receipt of the product.
Article 7 – Guarantees
1 - In the event of defects in the goods, the customer benefits from the legal guarantees provided for by the legislation in force and must then contact the seller as soon as possible.
2 - The seller authorizes Customers to cancel their orders as long as the seller has not started the delivery process.
Article 8 – Applicable law – Disputes – Processing of complaints – Mediations
1- Applicable law:
This contract is subject to French law. The language of this contract is French. In the event of a dispute, only the French courts will have jurisdiction.
2 - Processing of complaints:
For any complaints you can contact customer service by email at this address contact@ct-fitness.fr
3 - Attribution of jurisdiction:
In the event of a difficulty arising during the ordering or delivery of items sold on the site, the customer will contact the company ct-fitness.fr as a priority to seek an amicable solution. The customer has the option of resorting to the conventional mediation procedure or any other alternative method of settling disputes.
Article 9 – Personal data
Personal information and data concerning the Customer are necessary for the management of their order and commercial relations.
They may be transmitted to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to allow the company Phil-programme-commando to improve and personalize the services offered and the information provided.
In accordance with the Data Protection Act of 6 January 1978, the customer has the right to access, rectify and object to personal data concerning him/her.
All he has to do is write online to customer service, indicating his name, first name, and email address. In accordance with current regulations, the request must be signed and accompanied by a photocopy of an identity document bearing the customer's signature and specify the address to which he should send a response. A response will then be sent to him within 2 months of receipt of the request.
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APPLICABLE LAW
The contract formed by the acceptance of these General Conditions of Sale when ordering is subject to French law. The language of this contract is French. In the event of a dispute, the French courts will have sole jurisdiction.